Development of digital assets including social media channels and online user forums.
Community development including social media followers.
Development of real-time interactive tools via RCS/AI chat bots.
Moderation and engagement.
Response and offline follow-up strategy.
Creation, hosting and delivery of online sessions for direct engagement (e.g. webinars, live presentations, conferencing).
Lead generation via gated online sessions.
Measurement of follower and visitor participation rates.
Engagement ratings via quick exit survey.